Privacy Policy

Canine Pantry takes your privacy seriously and we recognise the importance of the need to protect the information that users of Canine Pantry provide to us. This privacy policy explains our data collection practices relating to our service. The following describes how your personal information is collected, used and shared when you visit Canine Pantry. 

Personal Information We Collect

We collect your personal information when you choose to provide it to us on these occasions: 
 

  • When you register as a user/ create an account, we collect personal information from you, including your name, email address, phone number, billing address, shipping address.

  • When you make a purchase through our Site, we collect your personal information, including your name, email address, phone number, billing address, shipping address and payment information. 

  • When you make a payment to Canine Pantry, you may need to provide payment information to our third-party payment processor, which contains sensitive such as your last 4 digits of your credit card number.

  • When communicate with us via telephone, WhatsApp or email. You may need to send us your personal information, including your name, email address, phone number, billing address, shipping address and payment information. 

 

How Canine Pantry Uses Your Personal Information 

We use our customers' data and personal information for the following purposes:

  • To fulfil orders placed through our Site / Social Media Platforms i.e. Instagram

  • To provide you with products, services or information you request

  • For sending invoices or order confirmations

  • To improve our products, make our website, products and services better

  • To correspond with you (e.g. understand about your pet's needs)

  • To send promotional emails to notify your about special promotions and offers

 

We will never rent or sell your personal information to third-parties unless we have your full consent.

Legal Obligations

We may also disclose your personal information if required to comply with applicable law and regulations, law enforcement requests, to prevent, detect fraud, abuse, or to protect yours', ours' or others' rights and safety.
 

Transactions Made With Canine Pantry

Once you have made a purchase (product and/or subscription services) through our Site, our third party payment processor will receive your payment information to process the order. Canine pantry will receive such payment after applicable fees have been deducted in accordance with our agreement with our third party payment processor. Our payment processor, Stripe, Inc has its privacy policy and those terms will apply to you. The policies of our third party payment processor are considered a part of this privacy policy and includes your agreement with us. Kindly review their privacy policy here.

Third-party Sites

Our Site contain links to other websites that are not controlled by us. We do not endorse and are not in control for the privacy practices or content of such other websites. We encourage our users to read the privacy policies of each website they visit. 

We may revise this privacy policy from time to time, so you may review it periodically. For more information about our privacy policy or if you have any  questions, please contact us at caninepantry@gmail.com.